Support

First, confirm the files are in the right place:

• VST3: ~/Library/Audio/Plug-Ins/VST3/Jeesonic EQ Pro.vst3
• AU: ~/Library/Audio/Plug-Ins/Components/Jeesonic EQ Pro.component

If the files are there, rescan in your DAW:

• Reaper: Options > Preferences > Plug-ins > VST > Re-scan
• Ableton Live: Live > Settings > Plug-Ins > Rescan
• Cubase / Nuendo: Studio > VST Plug-in Manager > Update
• Studio One: Studio One > Options > Locations > Plug-Ins > Rescan
• Logic / GarageBand (AU): quit and reopen the app; AU validation runs automatically on next launch.

The installer is notarized by Apple. If the warning appears anyway, right-click (or Control-click) the .pkg file and choose Open from the context menu. The warning then includes an Open button that lets you proceed.

Alternatively: System Settings > Privacy & Security > scroll down to the blocked item > click Open Anyway.

Open Terminal and run:

auval -v aufx EqP1 Jees

If it prints errors, reinstall the plugin using the latest .pkg from jeesonic.de. If the error persists, please send the full auval output when you contact us.

Run the uninstaller that came with the .pkg: open the mounted installer, find Uninstall Jeesonic EQ Pro.command, double-click it, and confirm in Terminal. It removes both the VST3 and the AU.

Or delete the files manually:

• ~/Library/Audio/Plug-Ins/VST3/Jeesonic EQ Pro.vst3
• ~/Library/Audio/Plug-Ins/Components/Jeesonic EQ Pro.component

Copy Jeesonic EQ Pro.vst3 to:

C:\Program Files\Common Files\VST3\

Then trigger a rescan in your DAW:

• Reaper: Options > Preferences > Plug-ins > VST > Re-scan
• Ableton Live: Live > Settings > Plug-Ins > Rescan
• Cubase / Nuendo: Studio > VST Plug-in Manager > Update
• Studio One: Studio One > Options > Locations > Plug-Ins > Rescan

EQ Pro embeds the Visual C++ runtime and needs no separate Redistributable. If your DAW reports a load error, make sure you are using the 64-bit version of your DAW, and that you downloaded the VST3 for Windows from jeesonic.de. A fresh download and DAW restart resolves most cases.

Delete the file from the VST3 folder:

C:\Program Files\Common Files\VST3\Jeesonic EQ Pro.vst3

No registry entries or additional files are left behind.

Once per day the plugin checks for a new version by fetching a small JSON file from jeesonic.de. This request carries your plugin version, operating system, and format (VST3 or AU). No personal data, no account, no tracking. You can turn it off at any time in the plugin's settings menu (gear icon).

Download the latest installer from jeesonic.de and run it. It replaces the existing files. Your DAW presets and settings are not affected.

• macOS: ~/Library/Application Support/Jeesonic/EQ Pro/
• Windows: %APPDATA%\Jeesonic\EQ Pro\

Please use the contact form below. Bug reports are most useful with your DAW name and version, your OS version, and a short description of what you did and what happened.